terms of service

Last Updated: 08/02/25


Welcome to Misfit Magpie Design (“we,” “us,” or “our”). By accessing or using our website www.misfitmagpiedesign.com and services, you agree to comply with and be bound by these Terms of Service. If you do not agree with any part of these terms, please do not use our services.


1. Services Provided


We offer brand design services and audits (“Services”). Details of each service, including deliverables, timelines, and pricing, are provided on our website and during direct communication and contracts.


2. Client Responsibilities


By using our Services, you agree to:

  • Provide accurate and complete information necessary for us to perform our work.
  • Respond to communications in a timely manner to avoid project delays.
  • Ensure that any materials you provide (e.g., logos, artwork, branding assets) are legally yours to use.


3. Payments & Refunds


  • All payments are processed through a third-party invoicing and payment provider. We do not directly process or store payment information.
  • Payments must be made either in full before work begins or according to the payment plan as agreed to in advance.
  • Refund Policy: Due to the nature of our services, all payments are non-refundable once work has commenced. Exceptions may apply; please reach out directly to amvoltatzi@gmail.com.


4. Intellectual Property & Portfolio Use


4.1 Ownership of Work


  • Upon full payment, you receive full ownership rights to the final brand identity assets created for you.
  • However, any preliminary concepts, drafts, or rejected designs remain our intellectual property and may not be used without our written consent.


4.2 Use of Work in Our Portfolio


  • We reserve the right to showcase completed client projects in our portfolio, website, social media, and marketing materials, unless explicitly agreed otherwise in writing.
  • This also applies to passion projects and conceptual designs, which may be displayed on our website as part of our creative work.


If you prefer your project to remain private, you must request this in writing before work begins. Additional fees may apply for exclusive rights.


5. Limitation of Liability


We strive to provide high-quality services, but we do not guarantee specific business outcomes, such as increased revenue or client engagement. To the fullest extent permitted by law, we are not liable for:

  • Losses or damages arising from the use of our services.
  • Errors caused by third-party services (e.g., Google Forms, invoicing/payment provider).


6. Third-Party Tools & Services


We use Google Forms for inquiries and intake forms, as well as a third-party invoicing and payment provider. By using our services, you agree to their respective terms and privacy policies.


7. Cancellations & Rescheduling


If you need to reschedule or cancel a service:

  • Notify us at least 5 days in advance to avoid additional fees.
  • Failure to provide timely notice may result in forfeited payments or rescheduling fees.


8. Changes to These Terms


We may update these Terms of Service at any time. Any changes will be posted on this page with a revised effective date. Continued use of our services after updates constitutes acceptance of the new terms.


9. Contact Information


If you have any questions about these Terms, please contact us at:

📧 amvoltatzi@gmail.com